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Logistics and Customer Service Coordinator

Stirling
£28000 - £30000 per annum
64025/001_1613552778

Logistics and Customer Service Coordinator

Stirling

C£30,000 plus benefits

Our client is a medical technology company developing, manufacturing and marketing smart connected diagnostics and diagnostic-led care solutions.

As a Logistics & Customer Service Coordinator, you will be an integral part of the fulfilment operation dedicated to global fulfilment and best practice.

Key areas of Responsibility

  • Global Export of products & Sales Order Processing.

  • Customs declaration & clearance, document control & validation.

  • Ensure adherence to all regulatory requirements governing import/export of goods.

  • Coordinating product-flow relevant tasks cross functionally; liaising between: Customers, Supply Chain, Sales teams, External Service providers and 3PL providers

  • Direct Customer Interaction, handling and resolving inquiries, complaints and feedback.

To be successful in this role you will have:-

  • Experienced global exporter with firm knowledge of logistics and a passion for excellence and customer fulfilment.

  • Experience of customer service.

  • Experience with Export processing and International Trade.

  • Experience with ERP and CRM systems (NetSuite or similar).

We are Disability Confident and neurodiverse aware. If you have a disability, please tell us if there are any reasonable adjustments we can make to assist you in your application or with your recruitment process

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