German speaking Customer Service Agent - Home Based
Training & Benefits
Our client is a global employer currently recruiting for a German speaking Home Based Customer Service Advisors to work as part of a brand new virtual team. Working on behalf of a global retail company, you will use state of the art software bringing the call centre to your home in order to complement their existing office based teams.
This is a brand new and very rare opportunity which is being offered on a permanent basis, working 40hrs per week, 5 days out of 7 (between 8am tp 8pm). There is an opportunity for Part Time hours, working a minimum of 20 hours per week, however candidates must be able to commit to full time training for 2-4 weeks.
You can be based ANYWHERE in the UK!!!
Your role will involve providing excellent customer service including complaint handling and wide range of activities including:
To be considered for this opportunity, our client is looking for individuals with a background in customer service and complaint handling. You must demonstrate a high standard of customer service skills and the ability to quickly establish rapport with customers over the telephone.
Home Working Requirements
You will receive excellent support in the role from a dedicated Team Manager however as you will be working from home, PC literacy, a high degree of flexibility in your schedule, strong organisation skills, independence and self-reliance are essential.
You will also need:
You will be provided with the following equipment and support..
Hours of Work
In return our client will reward you with a starting salary of £18,000 per annum (prorated if working less than 40hrs per week)
To apply for this position please send your CV to FPSG ASAP!
FPSG is committed to equal opportunities regardless of gender, race, disability, sexual orientation, religion or belief and age.