FPSG Contact Centre recruitment specialists support the growth of our clients through flexible resourcing strategies.
Our client portfolio within the Contact Centre market recruits on behalf of businesses with a global reach within the retail, insurance, telecommunications, financial services, technical, pensions, investment and charity sectors.
We have a proven track record of working in partnership with our clients to support them with their growth within these keys areas of Advisor, Senior and Specialist and Multilingual recruitment.
At FPSG we offer diverse recruitment strategies including volume campaign management, on-site support and executive search.
We offer robust candidate attraction methods, testing, competency based interviewing, role plays, group assessments, pre-employment screening, qualification & certification checks, credit checks, language testing and ID & proof to work in the UK.
Our experience and drive will help you reach your recruitment goal. To discuss our services in more detail please call 0131 270 6666 or email firstname.lastname@example.org
National Living Wage
FPSG is based in Scotland, a region where nearly a fifth of all jobs (18%) pay less than the real Living Wage – around 404,000 jobs
Kirsty Peacock, Operations Director, FPSG said: “FPSG has become a Living Wage Employer as it reflects our value of commitment to supporting the needs of everyone we work with. As a responsible employer we want to ensure our employees have a wage which is enough to live on.”
Tess Lanning, Director, Living Wage Foundation said: “We’re delighted that FPSG has joined the movement of over 4,000 responsible employers across the UK who voluntarily commit to go further than the government minimum to make sure all their staff earn enough to live on.
We are delighted to announce that FPSG been accredited as a Living Wage Employer. Our Living Wage commitment will see everyone working at FPSG receive the accredited real Living Wage.
The real Living Wage is the only rate calculated according to the costs of living. It provides a voluntary benchmark for employers that wish to ensure their staff earn a wage they can live on, not just the government minimum. Since 2011 the Living Wage movement has delivered a pay rise to over 150,000 people and put over £600m extra into the pockets of low paid workers.
Head to our page to find out what you must do to ensure you can keep enjoying your rights to stay in the UK or contact Richard on email@example.com
Brexit - Get Ready
Brexit is looming and is currently set for 31st October 2019 (unless an extension is agreed). Are you ready for Brexit, whether it is a Deal or No-Deal scenario? We have collated some of the important information regarding Brexit and your rights in relation to saying in the UK.
Are you an EU Citizen currently living in the UK?
Are you an EU Citizen looking to move to the UK?
Then head to our page to find out what you must do to ensure you can keep enjoying your rights to stay in the UK
Meet the Consultant
For more information on how Isla can help you reach you goal, contact firstname.lastname@example.org
Meet the Consultant
Meet Isla Thompson – Contact Centre and Multilingual Specialist
Isla has a particular focus on customer service and has a keen ability to source the right candidate for her clients. She is hugely motivated by success and works hard to achieve it.
Here’s what her candidates have to say:
'Isla has been very helpful and professional. She guided me for the interview with the company, giving me tips and materials to study. As a result, I got the job!'
'Amazing! Big thanks you to Isla! She is fantastic at her job!'
'I have had a great experience with FPSG. Isla Thomson worked with me and was absolutely amazing.'