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Lead Digital Product Owner

London City
Excellent benefits package
64363/001_1631114376

An incredibly exciting opportunity has come up for a Lead Product Owner to join our Client to drive forward, develop and execute their digital product strategy for all customer facing digital channels.

Working closely with their customer service, commercial, brand & marketing and development teams, you and your team will identify what really impresses their customers. Combined with your visionary mind, knowledge of digital innovations and solid research you will translate this into a product strategy, develop the digital roadmap, and guide new features from design through to launch.

If that sounds appealing, then we want to talk with you ASAP, so do apply for a friendly, informative chat.

We're building around key individuals joining our already impressive Teams. And we want you to become the leader in providing a simple, positive, and engaging digital customer experience across our specialist market. Your role will be crucial in placing us as the market leader and give you great scope for recognition as we evolve. Given the rapid growth opportunities, you will face new challenges and opportunities on a daily basis, so an innovative and fluid approach to making this all come together may well be second nature to you. We are looking for a high caliber individual, who brings experience as a Product Owner and curiousity about how things work and who genuinely enjoys bringing cross-functional teams together to serve the end users, our customers.

Your responsibilities:

Lead and manage customer research, user experience design and product management teams

Develop and execute digital product strategy for all customer facing digital channels

Develop and own the roadmaps for digital products

Keep abreast of current trends in digital marketing and e-commerce

Own the customer experience in the digital channels and develop the most customer centric experiences through rigorous user testing and A/B-MVT

Initiate and oversee the end to end delivery of new digital products from inception to customer launch

Engage with white label partners to support their digital growth through platforms

Engage with platform partners to enable required feature deliveries for customer journeys

Establish effective tracking of digital user experience; continuously review channel performance and identify ways to optimise and improve through data, customer feedback and user testing

Troubleshoot and work with developers to identify opportunities for improvement of online user experience

Own end to end view of customer journeys - identify key touchpoints, pain points & opportunities to improve inline with business objectives

Functional Specialization:

Marketing / Digital

Required Skills:

Successful track record in product management

Experience working hands on with cross-functional squads of engineers, designers and analysts to deliver against a product strategy and vision and manage the full development life cycle end-to-end

High level of knowledge across all Digital Marketing products (SEO, PPC, Social, Email, Content, Analytics)

Passionate about user-centred design and solving problems with great design

Solid knowledge of key digital trends and innovation relevant for the job

Excellent communicator with the ability to convey complex processes and systems to a non-technical audience

Ability to work autonomously and remotely

Strong execution skills and can successfully drive cross functional teams

Degree in computer science, business or design preferred

Next Steps:

Please submit your CV immediately in order to enter into the review and interview process. There will be a flexible process to meet your owwn schedule, moving as quickly as is feasible for all parties.

Reward:

Fantastic salary and benefits package, synonymous with a Head of / Lead Product Owner level role, based remotely / from London as an HQ base location.

We are Disability Confident and neurodiverse aware. If you have a disability, please tell us if there are any reasonable adjustments we can make to assist you in your application or with your recruitment process

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