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Contact Centre Agent

FPSG Contact Centre specialists support the growth of our clients and candidates through flexible resourcing strategies.

Our client portfolio includes retail, insurance, telecommunications. technical, pensions investment and the third sector.

We offer opportunities for Agents including:

  • Customer service
  • Technical support
  • Multilingual
  • Insurance claims

Our experienced consultants are superbly networked and will offer you a solution to suit your needs whether you are looking for talent or considering your next career move.  

To discuss our services in more detail please call 0131 270 6666 or email





National Living Wage

FPSG is based in Scotland, a region where nearly a fifth of all jobs (18%) pay less than the real Living Wage – around 404,000 jobs

Kirsty Peacock, Operations Director, FPSG said: “FPSG has become a Living Wage Employer as it reflects our value of commitment to supporting the needs of everyone we work with. As a responsible employer we want to ensure our employees have a wage which is enough to live on.”

Tess Lanning, Director, Living Wage Foundation said: “We’re delighted that FPSG has joined the movement of over 4,000 responsible employers across the UK who voluntarily commit to go further than the government minimum to make sure all their staff earn enough to live on.


Living Wage

We are delighted to announce that FPSG been accredited as a Living Wage Employer.  Our Living Wage commitment will see everyone working at FPSG receive the accredited real Living Wage.

The real Living Wage is the only rate calculated according to the costs of living. It provides a voluntary benchmark for employers that wish to ensure their staff earn a wage they can live on, not just the government minimum. Since 2011 the Living Wage movement has delivered a pay rise to over 150,000 people and put over £600m extra into the pockets of low paid workers.



Head to our page to find out what you must do to ensure you can keep enjoying your rights to stay in the UK or contact Richard on



Brexit - Get Ready

Brexit is looming and is currently set for 31st October 2019 (unless an extension is agreed). Are you ready for Brexit, whether it is a Deal or No-Deal scenario? We have collated some of the important information regarding Brexit and your rights in relation to saying in the UK.

Are you an EU Citizen currently living in the UK? 

Are you an EU Citizen looking to move to the UK?

Then head to our page to find out what you must do to ensure you can keep enjoying your rights to stay in the UK